Customer detail
The customer detail page displays detailed information about the selected customer, grouped into a header and several tabs. This information is automatically populated. Some automatically populated information can be manually updated on the customer detail page.
Remember, a customer can be either an individual or a business.
The following customer information is automatically extracted during the KYC process.
- Customer basic information (such as name)
- Customer address
- Wallet address
- IP address
- Email address
- Phone number
The information displayed for each customer will reflect the information collected by the KYC process. At a minimum, it will include a wallet address and scenario execution results.
Header
In the header, you can see the customer's type 
, risk score 
, and status 
.
- Type can be Individual, or Business.
- Risk score can be Low, Medium, or High.
- Statuses are described in Customer statuses.
You can change the type, risk score, and status by clicking on them.
Tabs
The tabs are described in the following table.
| Tab | Description |
|---|---|
| Alerts | Alerts about the customer |
| Customer (or Company) Profile | Customer profile information |
| KYC Data | KYC data and proof of residence |
| KYB Data | KYB data and proof of residence |
| Customer (or Company) Screening | AML screening data |
| Audits Trail | Audit information |
| Activity logs | Customer activity |
📄️ Alerts
The Alerts tab on the customer detail page lists all the alerts for that customer.
📄️ Customer Profile
The Customer Profile tab on the customer detail page has some basic information about the customer.
📄️ KYC Data
The KYC Data tab on the customer detail page has detailed KYC information, including copies of identity documents, selfies, proofs of residence, and risks labels.
📄️ KYB Data
The KYB Data tab on the customer detail page has detailed KYB information. It includes details of the company structure and copies of all the documents used in the KYB process.
📄️ Customer Screening
The Customer Screening tab (Company Screening if the customer is a business) on the customer detail page has customer screening information. Data on this tab comes from ComPilot AML or the ComplyAdvantage provider.
📄️ Audits Trail
The Audits Trail tab on the customer detail page has audit information about the customer, showing the date and time of significant changes to the customer's data. The tracked changes are either made automatically by ComPilot, or manually by compliance officers using the ComPilot Dashboard.
📄️ Activity Logs
The Activity Logs tab on the customer detail page shows information about customer activity. It includes: